CEO’s find the truth hard to handle at times.  Especially regarding employee relations issues, and their resulting effects on morale, quality and productivity.  For example, the CEO may have a hard time believing one of their top performers is a certifiable asshole who is damaging the company’s morale and causing a deterioration of trust in leadership.

The good news is there is a five step program for ridding your company of corporate assholes who have burrowed themselves inside your organization.

Step #1 - Admit assholes are bad for business. Recognize that assholes are bad for the organization. Yes, take that truth syrum and walk over from the dark side to the light.  Believe it or not, there are some CEO’s who think a few assholes scattered throughout the organization actually increase productivity. If this is the case, why not give those assholes some chains and whips to help their cause and instill greater fear.  If fear really works, why not increase the fear for greater effect? Nonsense!  You know it and I know it; assholes must be terminated.

Step #2 - Understand assholes are expert kiss-ups. Understand that assholes are masters at managing up, kissing up and brownnosing, all while causing terror down the corporate ladder.  While you are feeling good about your asshole, he is instilling fear in your organization. As the CEO, the asshole who is your direct report typically makes you feel good when you are around them.  It feels good to have your back end massaged by these clever manipulators.  They are experts at massaging your backside in order to protect theirs.

Step #3 - Adopt, model and promote your company’s code of conduct. I recommend your company also adopt an Anti-Bullying and No-Jerk policy.  Why?  The Workplace Bullying Institute and Zogby research indicate that 37% of American workers have been bullied at work.  That is almost 4 out of 10 employees.  Bullying is four times more prevalent than illegal harassment, yet most companies overlook it.  Because this has become such a prevalent workplace problem, a number of respectable companies have adoped No Jerk Hiring Policies:

“No Jerk Policy” Hall of Fame Companies

Barclays Capital | SPM Communications | Lloyd Gosselink Attorneys at Law

IDEO | Sterling Foundation Management | Gold’s Gym | van Aartrijk Group

Robert W. Baird | The Wine Buyer | Mozilla | Washington Mutual | SuccessFactors

Arup | Goldcorp | Hamilton Canada

Step #4 - Require thorough investigations and no cover-ups. Make sure human resources completely investigates claims of workplace bullying by corporate assholes.  The typical response will be for HR to conspire with or feel pressure from the asshole manager and eventually assist in the firing of the targeted employee or employees.  This allows the evidence to be terminated and walk out the front door.  In other words, assholes like to eliminate their dirty laundry.  Require HR to document the behavior, obtain witness accounts and submit a full written report to the CEO office.  Identify patterns of behavior and provide support to human resources when they recommend bullies and assholes undergo counseling.  Finally, terminate jerks if they don’t straighten up, regardless of their position in the company.

Step #5 - Communicate to stakeholders your company is a Jerk Free Zone. Communicate to employees, applicants and stakeholders your company is a Jerk Free Zone.  Don’t even permit customers to treat your employees terribly.  If you want to create a high-performance team environment, protect your employees.  Sure, develop lofty goals for your team members and create high performance expectations.  Driving out fear in the workplace will almost ensure your organization will be successful. Do this and success will follow you wherever you go.

Success is a team sport. It takes the entire team, from entry level employees all the way up the ladder to the executive suite, to run the company engine on all cylinders.

The environmental factors leading to a company’s failure, on the other hand, typically flows down from the top. It is unfortunate the number of senior executives ready, willing and able to quickly assign the blame of failure squarely on employees. However, the entire workforce doesn’t show up to work and uniformly decide to screw up the company. The common scenario is that leadership begins to make decisions that begin to negatively alter the course of the organization, ultimately leading to its demise.

What are leadership actions that are potential signals the company is headed for trouble? Here are some clues your company could be headed for rough waters.

#1 - Me, Me, Me: When leadership decisions are guided by “what’s in it for me?” This is a sign leaders are less interested in the long-term viability of a company and more interested in their own personal short-term gain. If this is happening it’s like working at Titanic Inc. A good indication this is happening is when company decisions are made based on how it will affect executive compensation and their incentive payouts.

#2 - Communicate is a Four Syllable Word: When the leadership starts to communicate with employees on a “need to know” basis, start running for the exits. When employees read important company news in the newspaper rather than the company newsletter, develop an exit strategy. A lack of communication typically indicates leaders are hiding bad news, making decisions without sufficient input, or possibly courting a new buyer for the company, unaware of the financial benefits of teamwork, making a play on a new company with excessive staff levels, or simply do not like people and avoid employees at all cost.

#3 - Executive Bullies at Work Here: One time I was told by the president it was my fault there was bad Karma in the company. Funny thing I was not the one yelling, screaming and cursing at employees on a daily basis. Employees were being physically and mentally destroyed by an executive bully and I wanted to put a stop to it. As a result, I became the bad guy for trying to curtail an out-of-control executive’s behavior. Now I was considered disloyal to the company. My career was put on ice by a new supervisor where frustrating my every move was his daily goal.

#4 - Lack of Vision: When senior leadership does not make time to adequately explain the vision and mission of a company, employees will lose interest in the company and not engage in the important work of the company. Sometimes executives are afraid they will share their valuable secrets if they talk to employees about their mission, vision and values. Some executives think employees should just know this stuff without the president taking time to explain it. “If you are so smart, why do I have to explain this human resource crap to you,” is the general feeling. People perish due to a lack of vision, states the scriptures. Companies file Chapter 11 due to lack of vision.

And #5 - Who is the President? Besides the need to trust and respect their leaders, employees need to know who is running the company. I once worked at a company where the president was rarely seen walking around in the office. We would go months and months before seeing him. There is a comfort feeling knowing you have an active, engaged president who cares for employees at the helm of the ship. If the president is rarely seen and seldom walks around to visit with employees - except for maybe the Christmas Party - this could be quite unsettling to the workforce. This same president loved to meet with local charities and press gatherings but avoided his own employees. It’s like a football coach going absent from practice and the sidelines during games and only appearing in front of the team when it is time for the news conference. If you have leaders who hide in their execu-caves, the next thing missing might be your paycheck.